Century Business Technologies - Dynamic Division delivers proactive maintenance services through our flat-rate IT Support Service. Designed to reduce your costs, increase your profits and mitigate your business risks, we partner with you as your Virtual CIO and IT Department, allowing you to focus on running your business, not your technology.
We become an extension of your business, and true Partner. Fueling our commitment to continuously identify and deliver solutions that improve your efficiencies and reduce downtime - as a true Partner should.
Our relationship begins with evaluating your current state of technology, including infrastructure, hardware and line-of-business applications and Vendors. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. Completing this process allows us to design a Technology Plan that aligns with your long-term business goals. What would happen if your server crashed? How would you set up a new secure wireless access point for your customers to use? What would happen if the office flooded and you had no off site backup? These are the questions we can answer, not only that but we can help with making sure that if they do happen you are ready.
Think of the productivity you will gain on an organization-wide level by allowing us to be your single point of contact for all of your technology vendors. The days of keeping up with all of the vendors for your phone systems, computer equipment, network scanners, copiers, faxes and all of your Line of Business applications every time there's a problem are gone. With our Vendor Management Program, you'll only need to open up a single Trouble Ticket, and we'll manage all vendor issues to resolution for you. No matter what they are. No matter how many vendors are involved.
Have a question about your network? Need that email you just deleted back? Is your workstation making a weird noise? That is where our help desk comes in. With the multitude of ways to create a service request you and your business are able to reach Century Dynamic Technology Solutions in whatever way you are comfortable with. With our remote monitoring software you are able to send requests directly to us. Want a little more info? Try a request through your own partner portal. No time to log in? Send an email to our help desk. No time to type? Just call us at 785-354-7000 option 1 and we can enter the ticket for you. Just don't be suprised if we knew about the issue before you did. With our proactive network monitoring this is very likely to happen.
Want to find out more about Dynamic Technology Solutions services? Visit our solutions page and see what one fits your business.